Frequently Asked Questions (FAQ)

This is where you should answer the most common questions prospective customers might have. It’s a good idea to cover things like your return policy, product warranty info, shipping and returns, etc. Check out the examples below.

What’s your return policy?

Return any of our products–no questions asked–within 30 days of purchase. We even pay return shipping.

Do you ship oversees and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries.

Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.

Do I need a GST Registration to become a Reseller with Shreemati?

If you’re considering becoming a reseller with Shreemati, you may be wondering whether you need to register for GST. Generally, if your business has an annual turnover exceeding INR 40 lacs in any state (excluding special category states), GST registration is mandatory. However, for businesses operating in special category states such as Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, Puducherry, Sikkim, Telangana, Tripura, and Uttarakhand, the annual turnover limit for mandatory GST registration is INR 20 lacs.

If your business does not exceed the annual turnover limits mentioned above, you are not required to register for GST. However, if you have registered for GST or are required to do so, please share a copy of your GST certificate or PAN with our customer support email.