Privacy Policy

Privacy Policy for Shreemati.com

Effective Date: 22/08/2024
Last Updated: 22/08/2025

Shreemati.com (“Company”, “We”, “Our”, “Us”) values your trust. This Privacy Policy (“Policy”) describes how we collect, use, disclose, and safeguard your personal data when you visit or make a purchase from www.shreemati.com and its subdomains (including wholesellers.shreemati.com).

By accessing or using our website, you agree to the practices described in this Policy and our [Terms & Conditions].

1. Who We Are

We are Shreemati.com, an online ecommerce marketplace allowing customers to buy sarees, jeans, jewelry, and other products listed by vendors. Our website address is: https://www.shreemati.com

For any privacy concerns, you can contact us at:
📧 leonasinc.help@gmail.com

2. Information We Collect

(a) Information You Provide to Us

  • Name, billing & shipping address

  • Phone number & email address

  • Payment information (processed securely via third-party gateways, not stored in plain text)

  • Account registration details (username, password)

  • Communication records (emails, messages, vendor interactions)

(b) Information We Collect Automatically

  • Log data (IP address, browser type, pages visited, access times)

  • Device & operating system details

  • Transaction information (products viewed, added to cart, purchased, returned)

  • Cookies & tracking technologies (explained below)

  • Location data (if enabled)

(c) Information From Third Parties

  • Social media integrations (Facebook, Google login if used)

  • Courier partners for delivery updates

  • Payment processors & fraud prevention services

3. Use of Information

We use your data to:

  • Process, fulfill, and deliver your orders

  • Communicate about orders, shipping, and customer support

  • Prevent fraud, unauthorized transactions, and abuse

  • Improve website performance, design, and security

  • Send marketing emails, offers, and promotions (with opt-out option)

  • Comply with applicable laws (tax, legal disputes, government requests)

4. Sharing & Disclosure of Information

We do not sell or rent your personal information. We may share data only in the following cases:

  • Vendors & Sellers: Only necessary details (name, address, phone) to fulfill orders.

  • Payment Gateways: To securely process transactions (e.g., Razorpay, PayU, PayPal).

  • Delivery Partners: To ship and deliver your products.

  • Legal Compliance: When required by law, courts, or government agencies.

  • Business Transfers: If Shreemati.com merges, acquires, or sells assets, user data may be transferred.

  • Analytics & Advertising Partners: Non-identifiable data may be shared for improving services.

5. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Store login & cart preferences

  • Track order progress

  • Analyze website usage and improve user experience

  • Show relevant ads (remarketing/retargeting)

You may disable cookies in your browser settings, but some features of the site may not function properly.

6. Data Security

We use industry-standard SSL encryption, firewalls, and secure hosting to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

  • Customer accounts & order data: Retained as long as your account is active or as required by tax/consumer laws.

  • Comments: Retained indefinitely unless deleted.

  • Payment data: Stored securely only by third-party payment providers.

8. Your Rights

Depending on applicable laws (IT Act 2000, GDPR, etc.), you may:

  • Access, correct, or update your personal data

  • Request deletion of your account/data (subject to retention obligations)

  • Opt-out of promotional communications

  • Request a copy of your stored data

To exercise these rights, contact: leonasinc.help@gmail.com

9. Children’s Privacy

Our services are intended for adults (18+). We do not knowingly collect information from children under 13. If discovered, such data will be deleted.

10. Third-Party Links & Content

Our site may include links or embedded content (videos, payment gateways, vendor sites). These third parties may collect data per their own privacy policies, which we are not responsible for.

11. Offline Collection

If you contact us via phone or offline methods, we will handle your information in line with this Policy.

12. International Users

If you access Shreemati.com from outside India, you consent to the transfer, storage, and processing of your data in India.

13. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of the site after changes means acceptance of the updated policy.

14. Contact Us

For any queries about privacy or data use, please contact:
📧 leonasinc.help@gmail.com